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1-516-870-7298
For parts inquiries please email parts@samsontech.com.
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Additional Support Resources
Service Questions and Answers
What does the three-way switch on the side do?
The switch allows you to choose between a cardioid polar pattern, for recording in front of the mic, an omnidirectional polar pattern for recording from all around the microphone. The middle selection also allows you to record in a cardioid pattern, but with a -10dB pad applied to it, for recording especially loud sources.
The switch allows you to choose between a cardioid polar pattern, for recording in front of the mic, an omnidirectional polar pattern for recording from all around the microphone. The middle selection also allows you to record in a cardioid pattern, but with a -10dB pad applied to it, for recording especially loud sources.
Will my Meteor Mic work with my iPad?
Yes, The Meteor Mic is the only USB mic that does not need and external power hub. Use the Camera connection kit to connect the Meteor Mic to the iPad. Once connected now Open GarageBand or what ever recording program you are using.
Yes, The Meteor Mic is the only USB mic that does not need and external power hub. Use the Camera connection kit to connect the Meteor Mic to the iPad. Once connected now Open GarageBand or what ever recording program you are using.
When recording with my DAW should I pick USB Audio Codec Left, Right or Stereo as my input?
If recording just from your microphone, use left. If recording a mono (electric guitar) instrument through the input jack, choose right. Use stereo when recording a stereo instrument like a keyboard, drum machine, or mp3 player (Input must be switched to “Line”).
If recording just from your microphone, use left. If recording a mono (electric guitar) instrument through the input jack, choose right. Use stereo when recording a stereo instrument like a keyboard, drum machine, or mp3 player (Input must be switched to “Line”).
How do I record from the mic and input at the same time?
Make sure the “Inst/Mic” is selected as your input, and then set up two mono tracks on your recording program. Make sure to assign the left and right inputs to different tracks. The left channel will have the mic signal, and the right channel will have the input signal.
Make sure the “Inst/Mic” is selected as your input, and then set up two mono tracks on your recording program. Make sure to assign the left and right inputs to different tracks. The left channel will have the mic signal, and the right channel will have the input signal.
Will the XP308i work with all iPods?
Yes, in fact all of our systems with iPod docks will take all current generations of iPod and iPhone.
Yes, in fact all of our systems with iPod docks will take all current generations of iPod and iPhone.
Can you use the system with the mixer/amp set in the speaker?
Yes, you can. The mixer's amp has a fan that blows cool air from the front of the mixer, and all connections are on that same front panel.
Yes, you can. The mixer's amp has a fan that blows cool air from the front of the mixer, and all connections are on that same front panel.
How to I set the channels on the receiver and the transmitter?
Have the receiver turned on and the transmitter off. Hold the IR on the transmitter in line with the IR on the receiver roughly a pointer fingers length away. Press and hold the Edit button until the screen says SCAN and just an F and *** appears. The unit will pick a channel. When IR SET blinks turn on the power to your transmitter. The transmitter should now show the same Channel as the Receiver.
Have the receiver turned on and the transmitter off. Hold the IR on the transmitter in line with the IR on the receiver roughly a pointer fingers length away. Press and hold the Edit button until the screen says SCAN and just an F and *** appears. The unit will pick a channel. When IR SET blinks turn on the power to your transmitter. The transmitter should now show the same Channel as the Receiver.
Where are the rest of the 319 channels? I can’t find them.
To access the full spectrum of channels available on the Airline Synth, you’ll need to operate in Free Mode. See page 13 of your user manual for more details.
To access the full spectrum of channels available on the Airline Synth, you’ll need to operate in Free Mode. See page 13 of your user manual for more details.
What do all the different lights on my transmitter mean?
The LED acts differently depending on the situation. YELLOW AR2 Powered On, No Tone-Key Present GREEN AH2 On, Normal Operation Flashing GREEN AH2 Audio Muted RED Transmitter Input Overloaded This table can be found on page 8 of your operation manual.
The LED acts differently depending on the situation. YELLOW AR2 Powered On, No Tone-Key Present GREEN AH2 On, Normal Operation Flashing GREEN AH2 Audio Muted RED Transmitter Input Overloaded This table can be found on page 8 of your operation manual.
What is the battery life for my system?
On a full charge, the Li-Ion batteries should provide nearly ten hours of usage before it is fully depleted.
On a full charge, the Li-Ion batteries should provide nearly ten hours of usage before it is fully depleted.
I just bought two systems with the same channel, how can I change them?
Your wireless system has been tuned to work on only one channel and cannot be changed easily. Only a licensed Samson Wireless technician can change the channel on a wireless device. Please contact your retailer and ask about any exchange possibilities.
Your wireless system has been tuned to work on only one channel and cannot be changed easily. Only a licensed Samson Wireless technician can change the channel on a wireless device. Please contact your retailer and ask about any exchange possibilities.
I’d like to use two transmitters at once so where can I buy another transmitter?
Only one transmitter can be used per receiver per channel. If you’d like to use two microphones simultaneously, you’ll need to purchase a new system on a different channel. One transmitter can be used with multiple receivers though, as long as they are the same channel.
Only one transmitter can be used per receiver per channel. If you’d like to use two microphones simultaneously, you’ll need to purchase a new system on a different channel. One transmitter can be used with multiple receivers though, as long as they are the same channel.
What’s the better system, N1 or N6?
The systems are identical aside from the channel they operate on. No channel is particularly better than any other channel. Some channels may work better than other channels depending if there is any interference in that area. Otherwise all the devices operate normally.
The systems are identical aside from the channel they operate on. No channel is particularly better than any other channel. Some channels may work better than other channels depending if there is any interference in that area. Otherwise all the devices operate normally.
How many Airline 77 systems can be used at once?
Since we have six separate UHF channels (N1-N6) only a maximum of six systems can be used at the same time, assuming they are all on a different channel.
Since we have six separate UHF channels (N1-N6) only a maximum of six systems can be used at the same time, assuming they are all on a different channel.
Are the Concert 77 N-Channels the same as my Airline N-Channels?
Yes, those channels operate on the same UHF frequencies.
Yes, those channels operate on the same UHF frequencies.
Why don’t you make equipment on the U-Channels anymore?
As of June 2010, all wireless equipment manufacturers had to stop producing equipment that works on the “700MHz Band”. Our older UHF systems with the U-Channels operated on that specific band of frequencies, and now we are prohibited by the FCC to manufacture, sell, use, or service that equipment, as it is now used by the FCC for emergency broadcast transmissions.
As of June 2010, all wireless equipment manufacturers had to stop producing equipment that works on the “700MHz Band”. Our older UHF systems with the U-Channels operated on that specific band of frequencies, and now we are prohibited by the FCC to manufacture, sell, use, or service that equipment, as it is now used by the FCC for emergency broadcast transmissions.
Can I still use my U-Channel system?
Unless licensed by the FCC, all usage of that equipment is prohibited in the United States. For more information, check out the FCC’s website. http://www.fcc.gov/cgb/wirelessmicrophones/
Unless licensed by the FCC, all usage of that equipment is prohibited in the United States. For more information, check out the FCC’s website. http://www.fcc.gov/cgb/wirelessmicrophones/
What is the battery life of the AH1 transmitter?
The battery should last 4-5 hours under normal usage.
The battery should last 4-5 hours under normal usage.
The LED on my transmitter turns on for a moment and then shuts off right after I turn it on, even with new batteries. Is my system broken?
No, the LED on your transmitter will flash, indicating that unit has powered on. If the light is staying steadily lit, it means your battery is running low, and should be changed shortly.
No, the LED on your transmitter will flash, indicating that unit has powered on. If the light is staying steadily lit, it means your battery is running low, and should be changed shortly.
What does “squelch” do?
The squelch control adjusts the sensitivity of the receiver. At the minimum setting, the device will look for RF signals, and won’t filter out weaker signals. This setting is good for those who will be using their systems from longer distances. The maximum setting will ensure that only the strongest RF signals will be passed through. A high squelch setting is better for users who are trying to block out interference.
The squelch control adjusts the sensitivity of the receiver. At the minimum setting, the device will look for RF signals, and won’t filter out weaker signals. This setting is good for those who will be using their systems from longer distances. The maximum setting will ensure that only the strongest RF signals will be passed through. A high squelch setting is better for users who are trying to block out interference.
What is the range on my wireless system?
All Samson Wireless equipment can be used within a 150’ radius, as long as the receiver is in line-of-sight.
All Samson Wireless equipment can be used within a 150’ radius, as long as the receiver is in line-of-sight.
My audio meter only has three bars, is there something wrong?
No, the audo meter represents how much signal is being passed to the receiver. The more gain and or volume you have your transmitter set to, the more bars on the receiver will become active. As long as the bars are active, you are passing audio signal successfully.
No, the audo meter represents how much signal is being passed to the receiver. The more gain and or volume you have your transmitter set to, the more bars on the receiver will become active. As long as the bars are active, you are passing audio signal successfully.
The mic boom doesn’t reach my mouth, is something wrong?
No, the QE mic will end up at the middle of your cheek.
No, the QE mic will end up at the middle of your cheek.
How do I get rid of the static/background noise?
Make sure that the squelch is properly set and that there are no other digital sources of interference (such as a CD Player).
Make sure that the squelch is properly set and that there are no other digital sources of interference (such as a CD Player).
The adjustment strap on my headset is broken, what should I do?
Contact Customer Service at 1-800-372-6766 (M-F 9-5 EST) for a Return Authorization Number.
Contact Customer Service at 1-800-372-6766 (M-F 9-5 EST) for a Return Authorization Number.
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